1. Platform Scope and Strict Age Limitation (18+ Only)
Patro Patri Khujun: Matrimony is exclusively an adult matrimonial match-making service designed strictly for legally adult individuals (aged 18 years and older) seeking marriage in accordance with applicable laws.
- Underage Prohibition: Any individual under the age of 18 is strictly prohibited from registering, creating a biodata, maintaining an account, browsing profiles, sending proposals, or messaging on our platform.
- Age Verification: During biodata creation and onboarding, birth dates and legal adulthood are verified. Any profile indicating or suspected of being created for or by an individual under 18 is instantly suspended.
- Parental or Guardian Accounts: If parents or legal guardians create a biodata on behalf of a bride or groom, the prospective bride or groom must still meet the legal marriageable adult age requirement (18+).
2. Prohibited Content and Conduct (Anti-CSAE & Anti-CSAM)
We strictly prohibit any user content, profile details, uploaded images, communications, or behavior that involves:
- Child Sexual Abuse Material (CSAM): Any visual depiction (real, digital, artistic, AI-generated, or edited) of a minor engaged in sexually explicit conduct.
- Child Sexual Exploitation and Abuse (CSAE): Facilitating, soliciting, inducing, enticing, grooming, coercing, or trafficking minors for sexual purposes or forced child marriage.
- Minor Depiction in Romantic/Dating Contexts: Uploading photos of children or minors as profile avatars, gallery pictures, or promotional biodata material.
- Inappropriate Solicitations: Any sexualized or predatory language directed toward minors or referencing minors.
3. In-App Reporting Mechanism & User Tools
We provide all users with direct, accessible, and instantaneous in-app mechanisms to report safety concerns, suspicious profiles, or illegal material:
- One-Tap Profile Reporting: On every user profile and biodata detail screen, users can tap the menu icon (⋮) and select "Report".
- In-Conversation Reporting: Within the chat screen, users can immediately report the conversation or block the interlocutor with zero delay.
- Child Safety & Underage Selection: Users can select specific reasons including "Underage or Child Safety Concern", "Inappropriate Photo", or "Severe Violation" and submit optional clarifying details.
- Instant In-App Blocking: Reporting automatically allows the user to block the target, preventing any further communication, proposal sending, or visibility.
4. Proactive and Reactive Safety Enforcement
To uphold these standards, our platform maintains a comprehensive safety pipeline:
| Enforcement Layer | Action Taken | SLA / Speed |
|---|---|---|
| Automated Review | Scans text and image uploads for explicit content, illegal patterns, and underage keywords before or immediately after posting. | Real-time |
| Emergency Quarantine | Profiles flagged for child safety concerns or CSAM indicators are quarantined instantly from public search and proposal exchange. | Instant |
| Human Safety Investigation | Designated safety personnel investigate the reported content, account metadata, and IP logs. | Within 24 Hours |
| Permanent Ban & Hash Blacklisting | Confirmed offenders are permanently banned across devices, phone numbers, and IP addresses. Associated media is permanently purged. | Immediate upon verification |
5. Reporting to Law Enforcement and External Hotlines
In full compliance with international standards and Google Play developer requirements, our organization cooperates unconditionally with law enforcement agencies and global hotlines:
- NCMEC CyberTipline: All confirmed or suspected instances of Child Sexual Abuse Material (CSAM) are reported to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline (report.cybertip.org).
- National Law Enforcement: In Bangladesh, severe incidents are promptly escalated to the Criminal Investigation Department (CID) Cyber Police Centre and the Police Cyber Support for Women (PCSW) under Bangladesh Police.
- Evidence Preservation: Relevant server logs, IP addresses, transaction records, and cryptographic identifiers are safely archived for law enforcement discovery in accordance with statutory requirements.
6. Designated Point of Contact for Child Safety
We maintain a designated compliance point of contact equipped and authorized to speak on our Child Sexual Abuse Material (CSAM) prevention practices, user reports, and law enforcement liaison:
Designated Child Safety & Compliance Officer
Entity: পাত্র পাত্রী খুঁজুন (Patro Patri Khujun: Matrimony)
Official Contact Email: nexusplayengine@protonmail.com
Subject Tag: [URGENT: CHILD SAFETY]
Response Time: Child safety inquiries and law enforcement requests are reviewed with priority within 24 hours.